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15 Feb 2019

Bilingual Call Centre Representative

Job Description

HR Associates is a leader in public sector interim staffing and human resources consulting.  Our Interim Staffing Division supports clients across the province in hiring administrative, professional and executive talent in such areas as administrative support, program management, health care, communications, human resources, finance, information technology, policy development, etc.

Bilingual Call Centre Representative

If you are fully bilingual in both written and spoken French and English, then we would like to speak to you!

We are working with our Federal Government client in North York (Yonge & Sheppard) to fill a number of upcoming bilingual call centre representative positions. These positions run 3-6 month + paying $26.00 per hour.

These are excellent opportunities within in a 24/7 call centre for a large Federal Government organization. You would be expected to handle both inbound and outbound transactions (both electronic & phone) assisting government departments across the country with a wide range of facilities issues.

You must:

  • Be fluently bilingual in written and spoken English and French
  • Have a minimum of 6 months previous call centre or similar customer service experience
  • Be proficient in MS Outlook, Word and Excel
  • Be prepared and available to work various shifts including weekends for five days a week, with some flexibility for additional hours/days if requested.
  • Complete a Reliability Status Clearance

We are looking for candidates who are available to work shift work. A standard shift is 8 consecutive hours per day, 5 days per week. There is a weekly rotational shift schedule – including nights, weekends and holidays.

Bilingual (French/English) required for all positions

Why apply?

  • Excellent interim opportunities with our client in the public sector
  • Central location in North York – very accessible by transit
  • Competitive pay!

How to Apply

If you feel that you have the right combination of qualities for this position, please submit your covering letter and resume to hra19111@hrassociates.ca.  We thank all candidates for submitting their resume, however only those selected for an interview will be contacted. If you require an accessibility accommodation during the recruitment process, please email accessibility@hrassociates.ca or call 416-237-1500 x. 237.  Please visit our website at www.hrassociates.ca  for more information about our company and services.

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